Our company has worked with Employers Risk Services for many years and we have always been extremely satisfied with their work. Their employees are more than willing to go above and beyond to make sure your case is handled in the most efficient manner. We couldn’t be happier with the service that we have received and the relationship we have developed with this company over the years.
Employers Risk Services (ERS) understands the dynamic and challenging complexities of a university. They are sensitive to our needs and are eager to offer advice and insight as helpful. Problems are approached thoughtfully and systematically with consideration of all stakeholders. Being proactive is second nature. ERS’s value is demonstrated through their personal approach, high touch customer service and willingness to focus on client needs. WKU and its employees benefit as a result. The ERS claims management team spends considerable time guiding and consulting with us to ensure appropriate solutions for employee care and cost containment. They are consistent and dependable and are truly an integral part of our campus safety and employee care program.
ERS has been our Third Party Administrator since 1996. They have been a lot more than just a TPA to us; their services are an integral part of the backbone to our operations that make a meaningful difference to our business. In our specialized industry I know that we can rely on ERS to deliver unparalleled claims administration and loss control services to our insureds.. We have come to expect excellent services and they haven’t let us down.