Employers Risk Services (ERS) understands the dynamic and challenging complexities of a university. They are sensitive to our needs and are eager to offer advice and insight as helpful. Problems are approached thoughtfully and systematically with consideration of all stakeholders. Being proactive is second nature. ERS’s value is demonstrated through their personal approach, high touch customer service and willingness to focus on client needs. WKU and its employees benefit as a result. The ERS claims management team spends considerable time guiding and consulting with us to ensure appropriate solutions for employee care and cost containment. They are consistent and dependable and are truly an integral part of our campus safety and employee care program.
Tony Glisson | Director of Human Resources