Claims

Employers Risk Services Insurance Claims

Our Claims Administration fundamental philosophy is based on our commitment to help our customers manage losses, control costs, and deliver results. At ERS, we work with you, from the very beginning, to gain a better understanding of your needs. We understand aggressive claims management is only effective to the extent that losses are controlled.

 

High quality claims management and minimal expense is something with which all employers can identify. We’ve successfully administered and provided claim services to individual and group clients from all across the country. The ERS Claims Administration concept is to merge your knowledge of your business with our expertise and ensure quality, efficient service through every process.

 

At ERS, we believe high-efficiency produces top-tier results. This also means a quick, speedy process. We understand that a claim can get costly and out-of-hand quick, so we’re on each from the very beginning and maintain a strict regimen through completion.

Services

Claims Adjusting

 

Medical Bill Repricing / Fee Schedule

 

Detailed Risk Management Reports

 

Electronic Data Interface

 

Online Access to Claims Data

Staffing

Dedicated Client Service Teams

 

State Certified / Licensed Adjuster Staff

 

Over 45 years combined service experience

Solutions

Aggressively pursue & encourage return to work

 

Timely & accurate payments

 

Communication

 

Pursure subrogation & evaluate compensability

 

Lower than industry standard adjuster case loads

Who to Contact:

Leigh Anne Massey
Claims Manager
lmassey@ers.net

 

P.O. Box 628
Bowling Green, KY 42102

 

270) 529-1417
(800) 378-2540 | *4325
Fax: 270-782-7654

Shannon Gann

 

P: (270) 529-1398
Fax: (270) 467-1208

Savannah Chandler

 

P: (270) 782-7675 | *4201
Fax: (270) 782-7654

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